Cancellations
Notice of cancellation is required 24 hours in advance. Our online booking service does not allow you to cancel your appointments. A cancellation notice must be given via phone (1-866-4-A-SHAVE) speaking to a human (no messages) or via email ([email protected]) .For any cancellation less than 24 hours, the client may be charged 50% of the cost of service. Two consecutive cancellations in less than 24 hours may cause the client to lose their online scheduling privileges.
No Shows
Failure to show up for a scheduled appointment without cancelling it via phone/email, may cause the client to be charged for the full price of the missed service(s). We will reserve the right to require an on-file credit card to hold future appointments. Without the courtesy of an advanced cancellation/rescheduling two consecutive times may cause the client to lose their online scheduling privileges.
Late Arrivals
Please understand we implement these policies to deliver the best overall service to our clients. We have determined what we feel is the appointment time frame for all of our services to be performed giving you the best possible overall experience. That being said, when you arrive late to an appointment you are taking that experience away from the rest of our clientele. Shaving Grace Barbers reserves the right to take the next scheduled appointment before yours, if you are more than 10 minutes late to your scheduled appointment time.
Gift Cards
Gift cards are good for services at any Shaving Grace Barbers locations or for Shaving Grace Products. Gift Cards are not exchangeable for cash. If a gift card is not used after 2 years from purchase date, there will be a $5.00 surcharge after each month that passes.
Privacy Policy
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if collected.
If you choose to provide any Personal Information to us via the website, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used exclusively to help advance our company in a number of ways. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our website, we may ask you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email, and postal address. The information that we collect will be used to contact or identify you.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via webforms or email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill our mission or your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about action alerts, events, opportunities to get involved, or changes to this privacy policy.
Log Data
We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.